Contact · Ora.med

We're here. Reach out.

Something not working? Paid but didn't get the email? Question before you start? Tell us — we read everything.

User support

Paid but no email arrived? Couldn't sign in? Meditation not loading? Send us what happened plus the email you signed up with — we'll get back to you within one business day.

Phone: [Coming soon]

Hours: Sun–Thu, 9:00–18:00 IL time

Billing & invoices

Failed payment, double charge, or you need an invoice? Email us with the Cardcom transaction reference (it's in the receipt sent to you automatically).

Data access & account deletion

Under Israel's Privacy Law Amendment 13 (and aligned with GDPR principles), you have the right to a copy of the data we hold about you and to request full deletion. Email us with subject "Deletion request" or "Data request" — we respond within 30 days.

Partnerships & corporate gifting

Want to give a meditation package to your team, volunteers, or customer list? Email us with the use case — we'll come back with a tailored offer.

If you are in distress: Ora.med is a relaxation tool, not a substitute for treatment. In Israel — call ERAN 1201. In an emergency: 101. Outside Israel — please contact a local crisis line.